Theme Support Center

Welcome to our support center. Here you will find all answers you need to setup and configure your theme.

WordPress Video Tutorials

The WP Basics videos tutorials will teach you all WordPress basics and are the perfect start for WordPress beginners who built their first WordPress website.

* Videos are licensed from WP101.com and only viewable for purchasers of the PRO version.

Browse WordPress Video Tutorials

Need further help?

If you have purchased the PRO version and have still questions beyond the theme documentation, do not hesitate to email us at support@themezee.com.

Please make sure that you have read the Theme Documentation before sending us an email, because a lot of questions are already covered with these instructions.

Contact us

About Theme Support

Support Scope

We will help you to install, setup and configure your purchased WordPress theme to look like the preview website. Please understand that we sell our themes “as is” and do not provide any help with customizations beyond the built-in theme options.

Furthermore we can’t offer support for WordPress itself, nor do we support any third-party plugins you might choose to use with our themes. You should not expect that every plugin is compatible with our themes out of the box.

We have decided to focus on creating awesome themes and do not offer any freelance work in order to create custom features and functionality. In case you need a customized theme, we can recommend some great WordPress customization experts.

Support Location

Theme Support is only provided via Email. We do not offer any support via blog comments, Twitter, Facebook or any other means. This is the most efficient way to keep track of all your questions rather than multiple websites and ensures that you will get a fast response from us.

Support Schedule

We will check the support forums every workday (Monday through Friday), and sometimes on weekends. But please do not expect to get a quick reply on Saturday and Sunday. Please keep also in mind that we are located in the European time zone (Germany, GMT +1 hour). You should normally receive a reply to your emails within 48 hours on business days.