We have developed our support systems step-by-step since we have released our first premium themes and paid theme club. We added a documentation section, video tutorials and support forum and have written a lot of tutorials as we went along. The result was that our support center has become a little bit messy over time.
Today I am announcing the retirement of all our older, static-width themes which were mostly created back in 2011. Since then a lot of things have changed in web and WordPress theme development. Websites are visited more and more on mobile devices rather than desktop computers, which has led to Responsive Webdesign and mobile-ready themes.